Water Department


Keith Ballard, Managing Operator
198 Cedar Avenue
Poughkeepsie, NY 12603

Phone: 845-462-6535
Fax: 845-462-0342

Hours of Operation

Billing Office
Monday - Friday, 8am to 4pm

Monday - Friday, 8am to 12 midnight

Off-Hours Emergencies
Contact Town of Poughkeepsie Police

The Town of Poughkeepsie Water Department services over 10,000 customers within the town boundaries. We also service portions of the City of Poughkeepsie, Village of Wappingers Falls and the Town of Hyde Park. The bulk of our water comes from the Hudson River through Poughkeepsie's jointly operated water treatment facility.

The Water Department maintains two major stations that pump an avaerage of 5 million gallons per day. We also have five booster stations and three wells capable of producing 1.75 million gallons per day as an alternate resource for emergencies.

The Water Department has two storage tanks with a capacity of 5 million gallons each, approximately two hundred miles of water main and 3,000 fire hydrants.

Annual Water Quality Report

Please Dig Safely

Code Rule 753 Explained

Water Quality Report

2007 Water Quality Report

2006 Water Quality Report